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We accept various payment methods, including credit/debit cards and online payment gateways as paypal, oxxo and payment in cash on arrival.

Absolutely! Contact our customer support team to discuss extension options and availability before your rental period ends.

Minimum age 18 years old. Drivers under 21 are considered minors, therefore an additional fee per day of rental is charged. Valid driver’s license is required, digital license is not accepted, Mexican ID or passport of your country, credit card or debit card, cash.

Miacun Car Rental will attend all reservations received, as long as the client has all the rental requirements, if not, we reserve the right to decline a reservation.
Miacun Car Rental offers a variety of vehicles but Miacun Car Rental will have a waiting time of two hours from the pick up time of your reservation, that is why it is important that the customer send us your flight information, and if your flight is delayed the customer must call or send us an email to notify any change in your pick up time. After two hours of delay, the reservation will be considered a No Show and we may or may not honor your reservation, depending on the availability of vehicles.

Miacun Car Rental offers a 30 minutes tolerance period, after this time the following conditions apply:
For each additional hour, it will have a cost of 15 USD depending on the rented vehicle up to a maximum of 2 hours, after 2 hours of delay, the full day will be charged.
If you have purchased “Car delivery to hotel and car return at your hotel”, you must be in time to avoid additional charges.

The renter is obliged to return the car clean inside and outside. If the vehicle is returned dirty or the car needs additional cleaning of the interior, then in this case the amount of 100USD will be extracted from the deposit, and all additional costs for deep cleaning of the interior are borne by the renter.
When traveling with a pet, we kindly ask you to ensure the comfort of the pet and purchase all the necessary cleaning and care products for the car to avoid an additional fee for deep cleaning of the vehicle.

If the client made a reservation through a third party (Websites, Travel Agencies) he/she must request a refund directly from them and will be governed according to the terms and conditions of whoever provided the reservation.
If the client made his reservation through Miacun Car Rental platform he must request his refund to the following email reservations@miacun.com and/or phone number on our website miacun.com which will be under the following terms and conditions:
Reservations cancelled more than 72 hours prior to pick up will be without penalty.
Reservations cancelled within 72 hours prior to pick up time, will have a penalty of 10% of the total amount.
Reservations cancelled within 48 hours prior to pick up time will NOT be refundable.
If the client does not meet the rental requirements at the rental desk, no refund will be applied.
It is important to clarify that in case of a refund, Miacun Car Rental is not responsible for the amount of the commission to which the client is credited by the banking institution.

You can rent our cars and drive in all states of Mexico, but can not cross the Mexican border.

We have several insurance plans available for a client.

It depends on type of car. Usually 300USD.